Patient Portal

Patient Portal Notice

Portal messages are for non-urgent matters only.

Thank you for using the Patient Portal.

Our Patient Portal is a courtesy for patient convenience. Gwinnett Clinic’s Patient Portal is NOT meant to be used for urgent, emergent or time-sensitive situations. Communications should be limited to informational, refill or appointment requests and clinical requests that can be responded to within 5 business days.

In case of an emergency, call 911 or go to the nearest emergency room. The best way to reach your physician or NP regarding a time-sensitive but non-emergent clinical issue is by calling the office during business hours and scheduling or walking in for an appointment.

Our Patient Portal should be used for:

  1. Viewing Lab Results
  2. Viewing Radiology Reports
  3. Viewing Specialist Referrals
  4. Prescription Clarifications (if seen within the last 3 mos)
  5. Uploading Documents
  6. Other Non-Urgent Communicaiton with your Care Team
It should NOT be used for:
  1. Scheduling/Requesting Appointments (call or request online)
  2. New Medical Issues (call or request online)
  3. Medical Records Requests (request online)
  4. Customer Service Issues (email or call Care Coordination)

Let us take care of you.

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