For all requests, please ensure the patient’s name and date of birth are legible on the Medical Records Request Form. The patient’s signature is required. The request cannot be processed if we receive a request without the patient’s signature.
Who to Contact:
| Patient | Patient Records | If < 1 year’s worth of visits, contact your Gwinnett Clinic office. If > 1 year, contact Medical Records Specialist (see below for contact info). | If >20 pages, yes. |
| Physician’s Office | Transfer of Care | If < 1 year’s worth of visits, contact the patient’s office. If > 1 year, contact Medical Records Specialist (see below for contact info). | If faxing, no. If paper copy >20 pages, yes. |
| Attorney’s Office | Legal | ||
| Payer | Workers’ Compensation | ||
| Payer | Disability | ||
| Payer | Risk Adjustment | ||
| Payer | HEDIS |
Contact Information:
| Phone | 770-995-7820 | 770-418-0818 | |
| Fax | 678-226-6205 | 678-206-0156 | |
| Email Address | records@gwinnettclinic.com | hedis@gwinnettclinic.com | Gwinnett Clinic Locations |
| Address | Gwinnett Clinic / ATTN: Medical Records 475 Philip Blvd. Suite 100 Lawrenceville, GA 30046 | Gwinnett Clinic / ATTN: HEDIS 10600 Medlock Bridge Rd. Duluth, GA 30097 |
If you are clinical staff from a hospital or doctor’s office and have a Gwinnett Clinic patient in the office or scheduled within the next 24 hours, please call 770-765-1101. This number is for clinical staff for urgent care coordination only.
If this is a billing-related inquiry for records, please fax your written request with the appropriate signature to Patient Financial Services / Billing at 678-373-3942.
We will do our best to get records to you in a timely manner in accordance with state law.
